We strive to provide an elevated experience – from start to finish – for every member of the Taylrd community. We strive for excellence with every Taylrd purchase, but sometimes, something just isn’t your vibe, and we get it.
If for some reason you are not happy with an order, we offer a 30-day window from the date of delivery for all returns and exchanges.
We have your back.
If your order arrives damaged or containing items you didn’t order, we’ll cover all return shipping charges, as well as provide you with a full refund for the original amount of purchase.
If you decide to return an item for any reason other than a defect or shipping error, the return shipping will be a flat fee of $9.50. Fees for items shipped back for exchange are on us. Once we receive the item(s), we’ll issue you a full refund for the original amount of purchase, and if you’re exchanging, a member of our team will happily get a new order going for you.
To be eligible for a return or exchange, an item must be in its original condition with all tags still attached. The standard window for all returns and exchanges is 30 days from the date the original order was delivered. We reserve the right to refuse a return or exchange if an item does not meet these terms.